Frequently Asked Questions

MetroSafe - 502-574-7111

Anonymous Tipline - 502-574-LMPD (5673)

To pay the ticket online, click here.  For questions about the ticket, call

• PARC -502-569-6222

To get a copy of a police report, you can go to Records at: 

• 701 West Ormsby Avenue, Suite 001. 

Hours 

Monday and Thursday

• 8 am to 5 pm

Tuesday, Wednesday and Friday

• 8 am to 4 pm

Phone

• 502-574-2050

Vehicles parked on streets, alleys or easements are considered abandoned if they have not been moved for over 24 hours. The police will mark the tires and then recheck to see if it has been moved. If not, the vehicle will be tagged for towing. Report abandoned vehicles to Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app. Please be prepared to give the exact location and description of the vehicle including a license number if available. Abandoned vehicles on private property should be reported to Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app.

To report a noise complaint, please call your Louisville Metro Police Department at 502-574-7111 or 502-574-2111.

To find out about street closures, you can call Public Works at 502-574-5810.

If you see or suspect illegal drug activity, please call the Louisville Metro Police Department's crime tip hotline at 502-574-LMPD to report the location and description of the persons involved in the illegal drug activity.

If you are involved in an accident, determine whether or not anyone is injured. If necessary, contact the appropriate medical personnel as soon as possible. For emergencies, call 911. If any unknown substances or liquids are at the accident scene, keep away from them. They may be hazardous or even lethal. For non-injury accidents call the Louisville Metro Police Department at 574-7111 or 574-2111. If both parties agree on what happened in a non-injury accident, you may move the vehicles to the side of the roadway in order to expedite the flow of traffic. If the parties do not agree, do not move the vehicles in any case. Never move the vehicles if there are injuries to any of the parties. Never let anyone talk you out of having an accident report made. If you are unsure as to the proper procedures, call the Louisville Metro Police Department and wait until an officer arrives on the scene to assist you. Keep all parties and witnesses at the scene until the proper authorities arrive. You may pick up a copy of your accident report after 10 working days. This report can be picked up in person at:

701 West Ormsby Avenue, Suite 1, 

Louisville, Kentucky, 40203. 

You may check to see if your report is available by calling 502-574-2050. Accident reports can also be purchased electronically.

A noisy neighbor may create a disturbance by having a loud television, stereo, or radio. To report this complaint, please call your Louisville Metro Police Department at 502-574-7111 or 502-574-2111. A loud party is also best resolved by the officers assigned to the area.

If you see or suspect illegal prostitution activity, please call your Louisville Metro Police Department's crime tip hotline at 502-574-LMPD (5673) or toll free at 1-866-649-4479 to report the location and description of the persons involved in the illegal prostitution activity.

You can call Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app or you can find the phone number for your local police division on our website under Your Police Department.

To get a copy of an accident or incident report, go to the Records Department at 701 West Ormsby Avenue, Suite 001. Their phone number is  502-574-2050. Don't have time to make it to the Records Department to get a copy of an accident or incident report! You may order and download these reports electronically. We only accept MasterCard and Visa, no Discover, American Express or PayPal.

If you need a copy of your police record or have a background check run, you can get them from the Administrative Office of the Courts. For more information, click here. 

There is no simple answer to the problem of illegal dumping. Keeping  areas clean, well lit and unobstructed may help prevent illegal dumping  but once it has occurred, the solution is a combination of government  and citizen action. Metro Solid Waste Management Department will remove  debris dumped on Metro owned properties, such as parks or facilities, or in situations that the public right-of-way (streets, alleys, and  sidewalks) has been blocked. However, illegal dumping on private  property or on easements adjoining private property become the  responsibility of the property owner to remove. If you see illegal  dumping in progress, please call the Louisville Metro Police Department  at 502-574-7111 or 502-574-2111 to report the location and description  of the persons and vehicle doing the dumping. If the dumping has already occurred, you may report it to Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app. A determination will be made on whether the cleanup should  be done by the Metro Government or the property owner and the  appropriate agency will be notified. More information about your responsibility as a tenant or homeowner.

To make a complaint about a taxi or a taxi car driver, please call Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app.

Please call your Louisville Metro Police Department at 502-574-7111 or 502-574-2111.

If a vehicle is parked illegally on a street or alley and is blocking the flow of traffic, access to a driveway or is in a loading or no parking zone, call the Louisville Metro Police Department at 502-574-7111 or 502-574-2111. To report illegally parked vehicles on private property, contact Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app.

Please call your Louisville Metro Police Department at 502-574-7111 or 502-574-2111.

Metro Government places a high priority on making sure our roadways are as safe and well maintained as possible. This is done with the help of our citizens who notify the city when they discover a pothole on a city street. To report a pothole, contact Metro311 at 502-574-5000 or 311, email at metro.311@louisvilleky.gov, X @ LouMetro311, or web/mobile app.

To obtain a warrant for a criminal complaint, you will need to go to the Hall of Justice building at 600 West Jefferson Street, Room 2058. Their hours are 8 a.m. to 5 p.m. Monday through Friday. Their phone number is 502-574-0961. To file a domestic complaint, go to the Hall of Justice at 600 West Jefferson Street, First Floor. It is called the Domestic Violence Unit. Their hours are Monday through Friday from 8 a.m. to midnight and Saturday and Sunday from 10 a.m. to 6 p.m.

Parking citations are issued by various agencies on behalf of the city. The offenses are numbered and fines for each offense are listed on the back of the citation. 

Payments can be made in person at PARC OnStreet, 

224 West Muhammad Ali Blvd., 

Louisville, KY, 40202 or on the website. Cash, check, money order or credit cards are accepted. If you want to appeal the violation, you may call 502-569-6222 to obtain an appeals form. 

Broken or malfunctioning parking meters can be reported to PARC (Parking Authority of River City) at 502-574-3817. Please provide the meter number that is found on a metal plate on the back of the pole. The meter number is usually a combination of letters and numbers that indicate the location. Example: J-601 is the meter located in the 600 block of W. Jefferson Street. Reports of broken meters are forwarded to the Louisville Metro Department of Public Works for repair. Reporting the broken meter will not keep the parked vehicle from being issued a citation. There is an appeals process (see Parking Tickets) if you choose to stay parked at the meter. However, it may be wiser to move your car to another meter rather than risk the inconvenience of having to file an appeal.

If a wild animal gets into your house, you will need to contact an animal removal service as found in your local yellow pages.

If you have stray, lost or abandoned dogs, cats or any other animal, please call Metro Animal Services at 502-363-6609.

The selection process can last anywhere from three (3) months to six (6) months depending upon scheduling issues related to the testing of our  applicants.

The recruit academy usually lasts approximately 25 weeks depending upon the time of the year the recruit class is in session.

No, recruits have the ability to go home after training each day.

Yes, see the benefits and pay scales for the amount of money and benefits received while in training.

This depends on the unit to which the officer applies; however, most specialized units require three years of service before applying.

No, there is no form of residency requirement for employment with the Louisville Metro Police Department.

All officers who attend court while off duty will receive, at a minimum, 2 hours of overtime pay. If the officer is in court beyond the 2 hours, overtime pay will be triggered. 

Anyone who has retired and came back as an officer will received a flat rate of $112. 

Yes. Louisville Metro Government will pay $2,000 per year towards tuition reimbursement. If the employee qualifies for an earned income credit, the amount can be $3,000.

Yes. The relocation incentive is $3,000 as long as the recruit lives 75 miles outside the Jefferson County line.

Yes. A $5,000 down payment assistance is offered for the purchase of a primary residence in the community development Block Grant eligible census tract.

Call 9-1-1 for police assistance if:

• Reporting a crime against a person, such as an assault, rape, robbery, abuse or domestic violence
• Reporting any type of court order violation, such as restraining, stalking, or child custody
• Reporting theft of firearms, vehicles, identity, or prescriptions for narcotics
• Reporting a burglary to your residence or business (breaking and entering)
• Reporting a serious crime that is in progress
• Reporting that someone has been hurt or placed in fear
• Reporting information about a possible suspect, suspect vehicle, or witness to the crime that you wish to report

If your incident is an emergency, call 9-1-1. If it is a non-emergency, call 502-574-7111.

According to Kentucky Revised Statutes (KRS), a person is guilty of harassing communications when, with intent to intimidate, harass, annoy, or alarm another person, he or she:

• Communicates with a person, anonymously or otherwise, by telephone, telegraph, mail, or any other form of electronic or written communication in a manner which causes annoyance or alarm and serves no purpose of legitimate communication;
• Makes a telephone call, whether or not conversation ensues, with no purpose of legitimate communication; or
• Communicates, while enrolled as a student in a local school district, with or about another school student, anonymously or otherwise, by telephone, the Internet, telegraph, mail, or any other form of electronic or written communication in a manner which a reasonable person under the circumstances should know would cause the other student to suffer fear of physical harm, intimidation, humiliation, or embarrassment and which serves no purpose of legitimate communication.

If the harassing communication fit into one of the three (3) categories below, call 9-1-1 and file a report with a police officer:

• Obscene phone calls: phone calls of an indecent and/or vulgar nature that tend to disturb or irritate the person receiving the call. These are normally directed toward the individual receiving the call or a specific person.
• Bias or hate phone calls: phone calls that are threatening, harassing or annoying in nature. The caller is making the calls because of the receiver's actual or perceived race, color, religion, sex, sexual orientation, disability or national origin.
• Threatening phone calls: phone calls that express danger or harm may come to the receiver of the call and the receiver believes the threat is real.

After completing your report online, contact your phone service provider, as noted on your telephone bill, and give them your report number that you received at the end of this process. Follow your phone service provider's instructions and keep track of when calls occur and the number they are from (see below for how to do this).

After receiving a harassing communication , attempt to trace the origin of the communication  by using the Customer Originated Trace. To use: hang up the phone and immediately pick the receiver back up and dial "*57". You will hear a message indicating whether or not the trace was successful.

If unable to trace the call using the above method, but a number is displayed on caller identification, record that phone number along with the date and time.

If harassing communications continue after filing a report, continue to use "*57" to attempt to trace the call or recording the number from your caller identification and keep a log of the phone calls noting the above information for each call. Once at least three (3) phone calls have been recorded it’s important to speak to a police officer (call 911) to determine if it is possible to identify the suspect and to file criminal charges for harassing telephone calls.

If you are aware of the individual or have a license plate of the suspect's vehicle that caused damage to your vehicle, please contact 9-1-1 if this occurred in the last 10 minutes. If more than 10 minutes have passed since the damage occurred and you know the individual or you have a license plate of the suspect's vehicle that caused damage to your vehicle, please call 502-574-7111 or 502-574-2111. If you have sustained any type of injury, please contact 9-1-1 and do not use online reporting.

No, If a crime took place outside of the city of Louisville, please call the police department for that city.

A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

1. All types of use of force
2. Stops, searches, and seizures during patrol duties and in homes
3. Whether the department engages in discriminatory policing
4. LMPD's interactions with people who have behavioral health disabilities

Lawyers from the DOJ will be conducting the investigation. They will bring in police subject matter experts to assist them.

This is a civil investigation. They are not looking to criminally investigate individual officers. If they come across criminal activity, they will turn it over to the DOJ Criminal Division.

Investigators will be talking directly with people throughout the police department: rank and file officers, civilian staff, all the way up to the people in the Chief's Office. They will also be taking input from the community.

The DOJ indicated that the investigation would be anywhere from 6 - 12 months.

LMPD will continue to provide essential services to the community, while simultaneously continuing to engage in a top to bottom review of its operations. 

A recurrence of a "negative" behavior.

• April 24, DOJ announces its pattern and practice investigation of Louisville Metro Government (Louisville Metro) and the Louisville Metro Police Department (LMPD).
• Louisville Metro, LMPD, and County Attorney leadership meet with DOJ to discuss the investigation process.
• DOJ issues its First Request for Production of Documents and Information.

• Louisville Metro and LMPD provide documents and information to the DOJ.

• Project Manager is hired to coordinate Louisville Metro's response to the DOJ.
• Meeting among DOJ, Louisville Metro, and LMPD staff to discuss access for DOJ to systems and databases.
• Week of June 21, DOJ conducts a week-long site visit to Louisville.
• Louisville Metro provides laptops to DOJ staff for systems and database access.

• Calls between DOJ and Louisville Metro/LMPD to discuss progress on database and systems access.
• July 23 - 25, DOJ conducts ride-alongs with two (2) LMPD patrol divisions.

• Week of August 23, DOJ conducts a week-long site visit to Louisville as well as virtual interviews.

• Calls between DOJ and Louisville Metro/LMPD to discuss database and systems access.

• Louisville Metro provides additional laptops to DOJ staff for systems and database access.
• Louisville Metro Alternative Responder Model Research and Planning Final Report is issued.
• Week of October 25, the DOJ conducts a week-long site visit to Louisville.
• Louisville Metro Council is presented with an ask for American Rescue Plan (ARP) funds related to future reforms within LMPD; to include establishing a new Accountability and Improvement Bureau (AIB).
• Newly created position of LMPD Deputy Chief of Accountability and Improvement Bureau is advertised nationally. 

• Louisville Metro Council approves $17.5 million of American Rescue Plan (ARP) funds related to the future reforms within LMPD, positions in a new Accountability and Improvement Bureau (AIB), and the Hillard Heintze report (which provided a comprehensive review of LMPD in January 2021).
• DOJ conducts a three-day site visit to Louisville as well as conducting virtual interviews.

• DOJ conducts interviews regarding the Louisville Metro Alternative Responder Model Research and Planning Final Report.

• Louisville Metro and LMPD provide documents and information to the DOJ.
• DOJ conducts virtual interviews with LMPD, MetroSafe, Louisville Fire Department (LFD), and Emergency Medical Services (EMS) staff members.
• Discussions between DOJ and Louisville Metro regarding access to systems and databases.

• Louisville Metro and LMPD provide documents and information to the DOJ.
• DOJ conducts virtual interviews with LMPD, MetroSafe, Louisville Fire Department (LFD), and Emergency Medical Services (EMS) staff members.
• Virtual meeting between DOJ and LMPD leadership.
• Discussions between DOJ and Louisville Metro regarding access to systems and databases.

• Colonel Paul Humphrey is appointed as the Deputy Chief of the Accountability and Improvement Bureau.
• Louisville Metro and LMPD provide documents and information to the DOJ.
• DOJ conducts virtual interviews with LMPD, MetroSafe, and Justice Commission staff members.
• Discussions between DOJ and Louisville Metro regarding access to systems and databases.
• Louisville Metro and LMPD staff members attend the Police Accountability and Reform Conference in Fort Worth, Texas.

• Louisville Metro and LMPD provide documents and information to the DOJ.
• Discussions between DOJ and Louisville Metro regarding access to systems and databases.
• DOJ conducts virtual interviews with LMPD staff members from the Domestic Violence Unit and the Office of Sexual & Physical Abuse Investigations.
• DOJ conducts interviews with Domestic Violence and Sex Crimes prosecutors.
• DOJ conducts interviews with members of the Domestic Violence Prevention Coordinating Council.
• DOJ has ride-alongs with some LMPD patrol divisions.
• DOJ conducts virtual interviews with the Inspector General and members of the Civilian Review & Accountability Board.
• DOJ conducts virtual interviews with Louisville Metro and LMPD staff members.

• DOJ announces an American with Disabilities Act (ADA) investigation of the Commonwealth of Kentucky regarding its mental health services system, focusing on services in Jefferson County.
• Louisville Metro and LMPD provide documents and information to the DOJ.
• Discussions between DOJ and Louisville Metro regarding access to systems and databases.
• DOJ conducts virtual interviews with Louisville Metro and LMPD staff members.

• DOJ conducts interviews at the 1st, 2nd, and 4th patrol divisions.
• Louisville Metro and LMPD provide documents and information to the DOJ.
• Discussions between DOJ and Louisville Metro regarding access to systems and databases.
• DOJ conducts virtual interviews with Louisville Metro and LMPD staff members.

• Louisville Metro and LMPD provide documents and information to the DOJ.
• DOJ conducts virtual interviews with Louisville Metro and LMPD staff members.
• DOJ conducts an interview at LMPD.

• Louisville Metro and LMPD provide documents and information to the DOJ.
• DOJ conducts virtual interviews with Louisville Metro and LMPD staff members.
• DOJ conducts additional interviews.

This link will take you directly to the LMG website which posts our applications: https://www.governmentjobs.com/careers/louisvilleky?department[0]=Metro%20Police&sort=PositionTitle%7CAscending&page=1

The link to Police Lateral and Police Recruit applications will be posted on our LMPD website (www.louisville-police.org).  It is an open and continuous hiring process.

Class will begin in August.

Four weeks for in-state laterals, 5 weeks for out-of-state laterals, both to run concurrently. 

10 weeks for PTO phase.

Everything needed

As soon as you get assigned to your patrol division

At this time, it is 3 years minimum as a full-time officer who is POPS certified.

Pay and vacation accrual will be determined by the sworn experience of the applicant. This compensation will be capped at 10 years. If you have more than 10 years sworn experience, you will be paid as a 10-year ($88,968/annually ($84,406 base pay + $4,562 KLFPF)).

Any laterals that have to relocate more than 75 miles from current residence to Jefferson County line boundaries will be paid a $3,000 relocation incentive.

Our current health insurance offers 3 different plans - one of which will incur ZERO paycheck deductions, an HRA card from $1,000 (single plan) to $1,400 (family plan) and a wellness center that will cost $5 per visit and provide medication for free if they have it on site. LMPD just began (July 1, 2021) to offer 12 weeks of paid parental leave for new childbirth for both our male and female officers. We also offer bereavement leave, unlimited sick leave, FMLA leave, just to name a few of our incentives.

Curriculum will be structured more like an In-Service/Professional Development training versus a Basic Academy training. There will be no PAT or POPS Physical Agility Test required for in-state applicants.

Applicants will have a preference, but division assignments will ultimately be decided by the Chief of Police and needs of the department. All laterals will work 12 hour shifts on patrol to start.

After 3 years sworn with LMPD, same as new officers currently.

Yes, for 1 year

All lateral applicants will be required to take a polygraph and medical exam. If a prior suitability/psychological exam can be provided by a previous agency, it will be accepted. New psychological will be required if one can't be provided from your previous agency. All applicants will be required to agree to background investigation and criminal history check. Civil Service written and oral exams are not required for lateral applicants.

Casings act like fingerprints. They help confirm firearm identity, allowing stolen firearms to be returned.

No. Reporting a stolen gun shows you are cooperating. Liability lies with whoever has the gun at the time of the crime.

No. Participation is voluntary, but strongly encouraged. Your participation can help police in reducing violent crime.

No. The program is completely free.